Reviewing Improvement Project Development through Progress Scores
Based on a self-assessment scale developed by the Institute for Healthcare Improvement (IHI), progress scores allow you to track your improvement project progress over time using a scale between 0.5 - 5.0. 0.5 defined as being 'signed up to participate' and 5.0 'showing outstanding sustainable results'. This rate of progression is particularly useful when an organisation is looking at a collection of QI projects at a programme, collaborative or organisational level.
The progress scores defined:
0.5 - Intent to Participate
Project has been identified, but the charter has not been completed nor team formed.
1.0 - Charter and Team Established
A charter has been completed and reviewed. Individuals or teams have been assigned, but no work has been accomplished.
1.5 - Planning for the Project has begun
Organisation of project structure has begun (such as: what resources or other support will likely be needed, where will focus first, tools/materials need gathered, meeting schedule developed).
2.0 - Activity, but no changes
Initial cycles for team learning have begun (project planning, measurement, data collection, obtaining baseline data, study of processes, surveys etc.).
2.5 - Changes tests, but no improvement
Initial cycles for testing changes have begun. Most project goals have a measure established to track progress. Measures are graphically displayed with targets included.
3.0 - Modest Improvement
Successful test of changes have been completed for some components of the change package related to the team's charter. Some small-scale implementation has been done. Anecdotal evidence of improvement exists. Expected results are 20% complete.
3.5 - Improvement
Testing and implementation continues and additional improvement in project measures towards goals is seen.
4.0 - Significant Improvement
Expected results achieved for major subsystems. Implementation (training, communication etc) has begun for the project. Project goals are 50% or more complete.
4.5 Sustainable Improvement
Data on key measures begin to indicate sustainability of impact of changes implemented in system.
5.0 - Outstanding Sustainable Results
Implementation cycles have been completed and all project goals and expected results have accomplished. Organisational changes have been made to accommodate improvements and to make the project changes permanent.
Self Assessment on Life QI
Life QI enables you to set a self-assessment score on the improvement project general page. The progress score is displayed and set on the glance panel of the project general page. So every time you visit the project you immediately see how far the project has progressed. This feature allows organisations to track project progress across all projects and ensure successes are celebrated and spread. Progress score data is often aggregated and displayed on dashboards in the Analytics area of Life QI to enable the monitoring of progress across the entire organisation, or per Division/Department.